CategoriesBlog Carnivals (25)
Business Law (19)
Customer Service (12)
Family Business (4)
Human Resources (27)
Recent Posts How to Survive an Earnout
IRS to Audit S-Corporations
Avoid Legal Trouble
Small Business Scams
Taking Time Off
Starting a New Business
GreatFX Business Cards Small Business Buzz Dealing With Angry Customers
Small Business BuzzDealing With Angry Customers
A doubleshot of business news espresso with extra froth
If you are a seasoned [tag]small business[/tag] owner, you’ve probably encountered the pissed-off customer who either treatens to shut your business down, or who throws a temper tantrum until they get their way.
For new business owners or people thinking of going into business, you should be prepared to deal with this no matter how much confidence you have in your products or services.
Jason Tarasi, expert author with SmallBusinessNewz.com, has posted 5 Simple Tips For Dealing With Nasty Customers
1. Don’t take it personal.
Following these steps will help you keep your sanity when bearish customers come calling.
• Leadership-Tools.com – Dealing With Angry Customers
Knowing Your Customers
6 Steps to Successful Sales
How Accessible are You?
Differentiate Your Business With Quality Customer Service
The Importance of Branding
Protecting Your Clientèle
The Business of Dating While Owning a Business
The Benefits of Adding Video Surveillance
Picking the Right Business Partner
Customer Reviews Make Business Better
By Chris Brunner
Saturday, September 8th, 2012 @ 7:01 PM CDT
Customer Service |
One Response to “Dealing With Angry Customers”