Small Business News, Tips and Information

Search



Syndication



Categories

Blog Carnivals (25)
Business Law (19)
Customer Service (12)
Family Business (4)
Human Resources (27)
Marketing (53)
Money (36)
Motivation (21)
Networking (23)
Operations (71)
Ownership (52)
Startup (41)
Taxes (20)
Technology (34)
Ventures (20)


Recent Posts

Choosing a Business Name

Seeking a Dream

Expanding Your Business Overseas: Why and Why Not?

Getting the Most Out of E-Mail Marketing

How to Fire an Employee

Revitalize Your Stagnant Business


Archives

May 2008
April 2008
March 2008
February 2008
January 2008
December 2007
November 2007
October 2007
September 2007
August 2007
July 2007
June 2007
May 2007
April 2007
March 2007
February 2007
January 2007
December 2006
November 2006
October 2006
September 2006
June 2006
May 2006
April 2006
March 2006
February 2006
January 2006
December 2005
November 2005
October 2005
September 2005
August 2005

GreatFX Business CardsSmall Business Buzz › Marketing Archive

Small Business Buzz

Marketing Category Archive


Featuring articles related to the topic of marketing including promotion, advertising, design, branding, selling, viral, strategic and operational marketing, word-of-mouth, research, trends and persuasion techniques.

Getting the Most Out of E-Mail Marketing
1 Comment

Email Marketing CampaignsAmong the ever popular forms of marketing such as TV and radio ads, billboards, fliers and business cards, e-mail is another popular way to stay connected with current and future consumers. But how do you establish an e-mail list that won’t “spam” your incoming messages? And how do you keep people on that list?

List Sign-up
The best way to establish and keep a successful e-mail marketing list is to offer a list sign-up on your website and other marketing materials. That way, people who are interested in your product and special offers, and who want to hear about them, will be the recipients of your e-mails, which will help to keep them from being marked spam.

Continue reading : Getting the Most Out of E-Mail Marketing »

Related Buzz Posts:
Defeating Spam and Phishing
How Accessible are You?
Saving Time on the Telephone
Marketing with Postcards

By Michelle Cramer
Monday, April 7th, 2008 @ 8:30 AM CDT

Marketing, Technology |
Sign Spinners Turning Heads
2 Comments

Sign Spinners in ActionI first saw them on the Ellen show this summer - her picnic in the park special. She used sign spinners to introduce each guest. And, frankly, I thought they were pretty cool.

Apparently, so do a lot of other people, as the sign spinning industry is growing at a rapid pace. Still not sure what a sign spinner is? Well, basically they are folks who carry signs around, shaped like arrows, advertising local businesses. But they don’t just wear the sign, sandwiched between two billboards hanging from their necks. Instead, they dance, spin, toss the signs… all to get the attention of passers-by (Still curious? You can see some in action on YouTube).

Continue reading : Sign Spinners Turning Heads »

Related Buzz Posts:
Getting the Most Out of E-Mail Marketing
Discerning Truth From Lies
Direct Mail Marketing Tips (1 of 2)
New Advertisement Placement Ideas

By Michelle Cramer
Monday, February 4th, 2008 @ 12:40 PM CDT

Marketing, Ventures |
How to Issue a Press Release
1 Comment

A press release is a relatively inexpensive way (typically free, or close to it, depending on what you do with it) to get the word out about your business. But it is a process that many small business owners are not familiar with.

First, find a newsworthy angle for your press release that, in a round-about way, is related to the product/services you provide. If you’re having a hard time coming up with a topic, check your company’s online forum posts (or set one up if you don’t have one), which will typically lend some good ideas.

Your topic needs to be something that the public would be interested in reading about irrespective of your business’ involvement. Editors and reports are not at all interested in helping your business obtain new clients and increase sales, so don’t try and sell anything. They are simply interested in providing news to the public. If your press release doesn’t provide a newsworthy angle, they won’t release it - end of story.

Continue reading : How to Issue a Press Release »

Related Buzz Posts:
Businesses Embrace the Harry Potter Craze
IBM’s SecureBlue Encryption
What to Expect from Technology in 2007
The Importance of Branding

By Michelle Cramer
Wednesday, January 2nd, 2008 @ 11:11 AM CDT

Marketing, Networking |
Remembering Your Customers
1 Comment

Remembering Your CustomersWorking on that Christmas Card list? Well, don’t stop at just friends and family. Be sure that you get some cards to send on behalf of your business to your customers. Yes, it may be a bit of added expense, but it’s well worth giving clients the reminder that you’re still available to provide them with quality products and services.

Before you do anything else, figure out how much you have available in your budget to send cards and gifts to clients. Just like with your personal Christmas shopping, it’s important to establish a budget and keep yourself on track.

Continue reading : Remembering Your Customers »

Related Buzz Posts:
Name Memorization
Happy Holidays
Business Card Cases
Dealing With Angry Customers

By Michelle Cramer
Tuesday, November 27th, 2007 @ 9:48 AM CDT

Marketing, Customer Service |
The Beneficial Chaos of Black Friday
Share Your Thoughts!

Shoppers on Black FridayAh, the holiday season. Were you crazy enough to go out into the world and shop at the crack of dawn this past Friday? I did so for the first time. I wouldn’t exactly call it a joyful experience, but it wasn’t as bad as I had anticipated. Okay, it was close.

I already had in mind that I wasn’t going to spend the entire day pursuing every store in town for great bargains. After all, I’m seven months pregnant right now, and didn’t think that would be the best idea for me, especially by myself. So, I compared ads and found one location were I could get multiple items at a great price. Most of the items I bought were for my photography business, actually.

Continue reading : The Beneficial Chaos of Black Friday »

Related Buzz Posts:
Internet Business Sees Holiday Shopping Boom
Easy Return Policy Means Return Customers
Getting Your Product to the National Market
Starting a Successful eBay Business (Part 4)

By Michelle Cramer
Monday, November 26th, 2007 @ 9:58 AM CDT

Marketing, Operations |
Knowing Your Customers
Share Your Thoughts!

Customer ServiceThere have been many occasions when I have discussed knowing who the target market for your product/service should be, what they’re looking for, etc. But the research and data shouldn’t stop at a marketing demographic. You need to get to know your customers individually as well.

A great way to do that is to develop a customer profile for each of your devote customers. You may be asking how you could get information on your customer without seeming nosy to them. Fortunately, most people are prone to talk to anyone that may listen, so it can really be easier than you might expect.

Continue reading : Knowing Your Customers »

Related Buzz Posts:
Dealing With Angry Customers
Differentiate Your Business With Quality Customer Service
The Importance of Branding
How Department Divisions Can Hurt Customer Relations

By Michelle Cramer
Thursday, November 15th, 2007 @ 12:13 PM CDT

Marketing, Customer Service |
Ways to Promote Yourself
2 Comments

When it comes to starting a new business, there is one thing that takes up the majority of your concern, stress and time. One thing that will really make or break you. The success of your business depends on getting the word out that your business actually exists. If no one knows that you’re out there, then you won’t have any clients, won’t make any money and the business will flop. It’s constantly in the back of your mind with regard everything you do and every business decision you make.

Therefore, promoting your business, especially in the beginning, should be your number one priority. And I’m not necessarily talking about in a marketing sense, because, let’s face it, you typically don’t have a lot of room in the budget when you’re just getting started to get a television ad going right from the start. You need to bring in a few clients first, and you’ve got to find inexpensive ways to do it.

Continue reading : Ways to Promote Yourself »

Related Buzz Posts:
The Networking Boogie Man
Networking with Business Cards
Rules for Networking on MySpace
How to Profit From Networking

By Michelle Cramer
Wednesday, November 14th, 2007 @ 8:21 AM CDT

Marketing, Networking, Startup |
How Accessible are You?
Share Your Thoughts!

Entrepreneur Using EmailCustomer service is a key element in the success of your business. That’s not news to anyone. But a crucial element of customer service, that business owners often overlook, is being readily accessible to your clientèle. That can be a challenge, but technology lends a hand in making it possible.

Continue reading : How Accessible are You? »

Related Buzz Posts:
Business Email Etiquette
Knowing Your Customers
Dealing With Angry Customers
The Importance of Website Accessibility

By Michelle Cramer
Monday, November 12th, 2007 @ 8:41 AM CDT

Marketing, Ownership, Customer Service |
Marketing Strategies for Halloween
1 Comment

Halloween Marketing StrategiesHolidays… aren’t they great. Not only are the holidays themselves enjoyable, but they can often be very beneficial for marketing your business. Halloween is no exception, especially if your business caters to children or parents in some regard.

Here are some ways your can take advantage of this ghoulish holiday:

Adapt Your Product
There are a lot of ways to show your product off for this or any other holiday. Add a Halloween twist to the packaging or, if you have some flexibility in your product, produce it in Halloween shapes and themes. Especially if you sell a food or candy product (gross out themes are very popular during this holiday), you want to take advantage of the holiday and be sure your customers know about your adaptations.

Continue reading : Marketing Strategies for Halloween »

Related Buzz Posts:
Internet Business Sees Holiday Shopping Boom
Ideas to Generate Business on Valentine’s Day
Happy Thanksgiving!
Remembering Your Customers

By Michelle Cramer
Wednesday, October 31st, 2007 @ 3:16 PM CDT

Marketing |
Establishing Your Brand
Share Your Thoughts!

With the success of a company comes the success of a brand which can stand on its own. For example, the Coca-Cola brand is worth about $65 billion, McDonald’s is worth $29 billion and BMW, $21 billion. Those number are for the brand alone - that does not include the actual product, the patents or any other part of the business.

While most businesses will likely never reach the billion dollar range for the worth of their brand, there are some things you can do to make your brand better known and more strongly associated with the product/services your provide.

The Logo
This is where is all begins. Your logo will become the number one association with your product/service. When designing it, you need to consider the perception of the product you want the logo to convey. This can be done through colors, fonts, graphics . . . every aspect of your logo reveals part of what your product/service is. It should be something that is so closely associated with your product, that people can pick it out on store shelves, even if they couldn’t read the product name.

Continue reading : Establishing Your Brand »

Related Buzz Posts:
Elements of a Winning Brand
What is Branding?
The Importance of Branding
Effective Logo Design for Small Businesses

By Michelle Cramer
Monday, October 22nd, 2007 @ 9:44 AM CDT

Marketing |
Taking Business Ques from Nintendo
1 Comment

By now most everyone has had an opportunity to at least try our Nintendo’s latest great invention, the Wii. As a female, I am not much of a gamer. I have one computer game that I play maybe three or four times a year, and only a couple of games on our GameCube that I played either when I was excruciatingly board, or we had company and played together (Mario Cart).

But that has changed quite a bit since we purchased a Wii at the end of August. Before, my husband would have to persuade me to play a game with him, so we could spend quality time together doing what he enjoyed. But he has to do little persuading when it comes to the Wii. Even the goofy games, like those on Wii Play, are enjoyable. Between that and Wii Sports, the whole thing is absolutely fabulous for when we have company over.

You may be wondering, at this point, what any of that has to do with business practices. Well, frankly, I think that those behind the Wii at Nintendo are business geniuses. Let’s examine what they have done with the Wii franchise and what the Wii has done for their business:

Continue reading : Taking Business Ques from Nintendo »

Related Buzz Posts:
Advertising Your Product on Stage
IBM’s SecureBlue Encryption
Advertising Quality in Your Product
Strengthen Your Memory

By Michelle Cramer
Thursday, October 18th, 2007 @ 9:00 AM CDT

Marketing, Technology |
Advertising Your Product on Stage
Share Your Thoughts!

These days we’ve grown accustom to product placement in the movie theater. What used to be flashes of popcorn and fountain drinks as subliminal messages in the days of old has become an obvious flaunting of a Pepsi trucks driving down the highway next to the movie’s hero, who happens to be in the latest convertible to be released by Mercedes.

Product placement is expanding its borders. No longer something just for the movies, many companies are landing product placements on the stage as well. Broadway musicals are now incorporating products such as Red Bull energy drink and UPS express delivery in Stewart Lane’s latest hit, Legally Blonde.

Think having a product placed on the Broadway stage is way out of your league? Never fear, the theatrical product placement movement is really beginning to sweep the nation and many small local theaters are adopting the idea to help raise money in order to support their productions.

Continue reading : Advertising Your Product on Stage »

Related Buzz Posts:
New Advertisement Placement Ideas
Getting Your Product to the National Market
Starting Your Own Business, Part 4 of 4
What is Branding?

By Michelle Cramer
Wednesday, October 3rd, 2007 @ 11:44 AM CDT

Marketing |
Should You Fire Your Ad Agency?
Share Your Thoughts!

Yesterday I discussed hiring an advertising agency for your business. Today, however, I’m going to touch on when it might be time to fire your current ad agency and hire a new one. If you’re considering this possibility, first you will need to accept the fact that every business relationship hits rough places in the road to success. These are things you need to work through, and to determine if that is even worth doing, there is one all important question:

Is my advertising agency still challenging me/my business?

An ad agency that agrees with everything you say and doesn’t seem to develop their own ideas is not presenting a challenge, nor do they have your business in their best interest. Challenge involves risk. As a business owner, you know that you cannot be successful at anything without taking some risks to get there. A good ad agency will be willing to disagree with your ideas (in a professional manner, of course) and will present ideas that challenge your way of thinking.

Continue reading : Should You Fire Your Ad Agency? »

Related Buzz Posts:
Hiring an Ad Agency for Your Business
Debt Collection Strategies that Work (2 of 2)
Becoming a Government Contractor
Consider This When Hiring an Intern

By Michelle Cramer
Tuesday, October 2nd, 2007 @ 11:43 AM CDT

Marketing |
Hiring an Ad Agency for Your Business
Share Your Thoughts!

It’s not something that every small business can afford, but those who can should give an advertising agency a chance. However, you may feel overwhelmed by the process of hiring an ad agency to market your product/service, because it’s not a eni-meni-mini-mo type of decision.

Here are some tips for finding the right ad agency for your business:

Avoid Putting Limitations on Prospects

Don’t restrict your search to agencies who are only in your area. Then you’re limiting the possibility of finding the right ad agency for you. Many agencies are more than willing to communicate over long distances, and with today’s available technology, not everything will have to be done in a person-to-person meeting. Overnight mailings, telephones, meetings over broadband… there are a number of options available for getting the job done just as well as if your businesses were neighbors.

Continue reading : Hiring an Ad Agency for Your Business »