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Small Business Buzz
Business Email EtiquetteA doubleshot of business news espresso with extra froth
Angie Mckaig has posted an excellent writeup about the use of email in the small business world. In under a decade, email has become the most popular method of conducting business. Angie passes along 5 quick and easy email tips for entrepreneurs: • Looks matter Formatting your emails in a professional manner will score brownie points with your clients. • Run a business, not an acquaintanceship Respond to email requests promptly. I typically respond to emails within 2-3 hours of receipt. • Emotions have no place in business Avoid using emotionally based words. Business is business and feelings aren’t of the essence. • Emoticons were created for a reason Write clearly and to the point. The reader should immediately pick up on your tone. • Explanations go a long way Your clients will be more attentive to buy if you fully explain the answers to their questions. Recommended Reading: • Business Email Etiquette: Maintaining a Professional Image Tags: email, small business, conducting business, email tips, entrepreneurs, Etiquette, Communication Related Buzz Posts: How Accessible are You? Getting the Most Out of E-Mail Marketing Telephone Etiquette Tips - Handling Client Calls 4 Ways to Keep Up on Industry Trends By Chris Brunner Monday, October 31st, 2011 @ 7:00 PM CDT Networking | |
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