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GreatFX Business CardsSmall Business Buzz › Business Email Etiquette

Small Business Buzz
A doubleshot of business news espresso with extra froth
Business Email Etiquette

Angie Mckaig has posted an excellent writeup about the use of email in the small business world. In under a decade, email has become the most popular method of conducting business.

Angie passes along 5 quick and easy email tips for entrepreneurs:

Looks matter

Formatting your emails in a professional manner will score brownie points with your clients.

Run a business, not an acquaintanceship

Respond to email requests promptly. I typically respond to emails within 2-3 hours of receipt.

Emotions have no place in business

Avoid using emotionally based words. Business is business and feelings aren’t of the essence.

Emoticons were created for a reason

Write clearly and to the point. The reader should immediately pick up on your tone.

Explanations go a long way

Your clients will be more attentive to buy if you fully explain the answers to their questions.

Recommended Reading:

Business Email Etiquette: Maintaining a Professional Image
Business Email Etquette Basics
Five Email Etiquette Tips for Better Communication

Tags: , , , , , ,

Related Buzz Posts:
How Accessible are You?
Getting the Most Out of E-Mail Marketing
Telephone Etiquette Tips - Handling Client Calls
4 Ways to Keep Up on Industry Trends

By Chris Brunner
Sunday, January 31st, 2010 @ 6:01 PM CDT

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