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GreatFX Business Cards Small Business Buzz The Importance of Being Assertive
Small Business Buzz
The Importance of Being AssertiveA doubleshot of business news espresso with extra froth
When you start a business, many people will ask you for favors. Your friends and family may sometimes expect freebies of the product/service you provide. Business partners may request you to take on one of his/her tasks because their “to do list” is just too full. Some customers may expect you to practically hand-deliver the product they order to their door yourself. Assertiveness is the ability to say “no” because you know what you are capable of. In this world you have to not only know your limits, but be able to convey them to others. Many of us have a hard time with that. I’m no exception. I’m the “aim to please” type. I never want to let anyone down, so I have a tendency to say yes to every request, even if it will undoubtedly stress me out. I’ve been working on it though. Here are some ways you can as well: Be More Confident Be Responsible for You Respond Correctly Instead, simply state the “no” and the factual why - “I can’t this time, I have a deadline to meet.” And if you feel it is something you will never be able to do, such as give all of Uncle Frank’s friends free dry cleaning services, simply explain why, without all the negative add-ons. Remember, in order to take your business to the next level you have to know what you want, and what your business needs, and not be afraid to share that with other confidently - that’s being assertive. Being able to say no and know your limitations is what it takes to start moving in the that direction, whether it’s for your business or just for you.
Resource: Telephone Etiquette Tips - Handling Client Calls Strengthen Your Voice The Importance of a Logo Networking Cards: The Business Card Alternative By Michelle Cramer Monday, April 25th, 2011 @ 7:04 PM CDT Ownership, Startup | One Response to “The Importance of Being Assertive” |
Great article. Very truthful and will help anyone become more assertive as long as the truly listen to the message.
Posted March 4th, 2011 @ 8:47 am----------------------------------------------------